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my laptop won't play instant ..

when I click play, it promts me to install a window media component for playback. I click install and it starts downloading, but then says that it can't upgrade the component. I have the latest windows media player and I use enternet explorer. WHy? what should I do?

Tags: component, media, netflix, player, windows

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Replies to This Discussion

Permalink Reply by wowwee123 on September 15, 2008 at 9:05pm: What version of WMP do you have?; ▶ Reply to This

Permalink Reply by elen on September 15, 2008 at 9:53pm: 11 i think, i don't know how to check, but when I went to wmp update download, it said that it can't upgrade 'cause I already have the highest version ... and I m using vista; ▶ Reply to This

Permalink Reply by jampony on September 16, 2008 at 3:46am: Have you tried calling customer service? They're usually very helpful.

1-866-402-2616; ▶ Reply to This

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