How many times has this happened to you?
So far to me only twice--receiving a DVD from a distribution facility other than the one from which you normally receive your movies. I live in Hollister, California, and my nearest facility is in San Jose. The first time was in March 2007 when I requested the 1978 adaptation of the Neil Simon play "California Suite." They did not have a copy of this in San Jose, so they had to send a copy from Greensboro, North Carolina. The e-mail stating this arrived the last Thusday in March '07. Naturally, it would take at least fourdays to arrive from North Carolina to California, and the DVD arrived the following Monday.
The next time was earlier this year with "High School Musical" (which had been tying up slot one of my queue since right after Christmas with a short wait). Finally, on January 15, they were able to send it. However, HMS was strangely not available in San Jose, so the copy they sent came from Reno. It was a shorter arrival time from Nevada to California, only two days.
The next time was earlier this year with "High School Musical" (which had been tying up slot one of my queue since right after Christmas with a short wait). Finally, on January 15, they were able to send it. However, HMS was strangely not available in San Jose, so the copy they sent came from Reno. It was a shorter arrival time from Nevada to California, only two days.
Replies to This Discussion
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Permalink Reply by Pihk on -
Understood. I thought I'd post the Terms of Use because like all corporations, Netflix covers their ass nicely. :)
If you search for similar threads about 'Throttling', you'll see the numerous debates that happened on here previously. There's 2 in particular, I think started by 'Manuel' and another by "ColSlade1" that were marathons!
I only suggest that not because I have any issues with this current thread, but because there were some very detailed discussions in those earlier threads that will likely not get repeated. It just gives more context to the issue, tis all.
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Permalink Reply by Pihk on
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No worries, Guy, and you're welcome!
No doubt that NF employees do scan this forum, so by all means...
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Permalink Reply by e manderthal on -
I also watch alot of strange/obscure stuff, but in 5 years and 1500 some-odd titles delivered, I think less than 10 have come from anywhere other than my regular San Jose distribution center.
Could this be because this is Netflix's "home base", and therefore the San Jose center is larger and more completely stocked? I like to think so, 'tho I really haven't a clue.
All I know is that it's always 1 day there, 1 day back.
And with a 7-at-a-time plan, I've never noticed any throttle action.
Go figure.
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Permalink Reply by Spindaddydad on -
Could this be because this is Netflix's "home base", and therefore the San Jose center is larger and more completely stocked?
Could be, but I have noticed on those videos that pop up from time to time that show the inner workings of a Distribution center, that very few movies are ever "stocked." The shelving space is actually very small to nonexistent. Movies are constantly moving and and out, almost like they go straight from the receiving sorter to the outgoing sorter immediately. Seems safe to say that if you are near a distribution center in a major city, then you stand a better chance of getting a movie from your local distro center than if you live in a more rural area, because of the increased likelihood that someone else just returned that disc. But can probably work the other way around as well - the bigger the population, the more likely the title is to be unavailable due to the increased demand in that area.
5 years and 1500 some-odd titles delivered, I think less than 10 have come from anywhere other than my regular San Jose distribution center.
The same goes for me (except from Dallas Distro center) and I have been a member since '98.
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Permalink Reply by Pistols for Pandas on -
This is now happening more and more to me (2-3 times a month), I agree with most of the people here saying it is okay because the netflix system is extremely convenient. I just wish they would come up with a system to move on to the next one on my list that is available locally or give me an option or something...
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Permalink Reply by Watson on -
Some of this has to do with throttling. Based on some of the complaints here, they may have lowered the threshholds at which throttling kicks in. (Maybe to free up money to pay for instant watch? A guess.)
I just noticed the messages by e. manderthal and spindaddydad citing 1 or 2 a year on average from faraway centers. That amazes me... I just checked the spreadsheet I keep of all my Netflix discs, and I average 1 out of every 6 shipped from a remote center. From what's been said my local center is a pretty large one (Boston) so I doubt it's selection. Definitely throttling.
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Permalink Reply by Broken on -
It's happened to me about 3 or 4 times. And sometimes they would arrive earlier then the estimated time. It's not really a pain but I want to know is when you get them from somewhere else. How the hell do they get them when you send them? Because when you send them back they send a receive e-mail the next day. Which I always wondered about.
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Permalink Reply by photo heathen on -
Because your local post office throws all the red envelopes they see into a big box and then ship that big box to a larger post office where ultimately a Netflix driver comes and picks it up. Or something along those lines. They don't run those envelopes, or at they aren't supposed to, through the sorting machines, so even though a return envelope says Oklahoma City, for example, nobody is ever really looking that closely at it.
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Permalink Reply by jannghi on -
Hi, I haven't been on here for a long time now, and have just been viewing my past discussions. This happened again at the end of last year. They did not have a copy of "Love Actually" in San Jose so they sent one from Massachusetts. They shipped the next film in my queue as a bonus. That one arrived on Christmas Eve and the other was expected to arrive that Monday after Christmas. I watched the other film, "A Love Song for Bobby Long," the night after Christmas and mailed it back the following day. "Love Actually" arrived the last Monday in December as they'd estimated, and because I'd mailed back "Bobby Long" the previous Saturday they received it on that Monday and sent the next flick in my queue ("The Bad News Bears," 2005 version) even though I'm on the one-at-a-time plan and had one out already. I thus had two films to view on New Year's Eve and New year's Day and was able to mail them back simultaneously on the day after New Year's.
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Permalink Reply by Cheryl on -
I really like that they've started sending a bonus film if the one at the top of your queue is coming from elsewhere. I'm in Chicago and there are three DCs here (one in the city and two in the burbs) so it doesn't happen often, but they're sending Hobson's Choice from somewhere else so I'm getting Cadillac Records as well.
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Permalink Reply by jannghi on
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I recently got a DVD from the San Francisco center. It took the same numbers of days to arrive as it would have from San jose.
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