Blu ray

Paying an extra dollar a month and I still get "long wait" when dvd is avalable "now". How about a little love for Blu ray

Permalink Reply by Knaldskalle on March 8, 2009 at 2:55pm: Looking forward to the day when I'm the only member so I can get my new movies right away!; ▶ Reply to This

Permalink Reply by kerry on March 8, 2009 at 3:24pm: "right away" no, but what is a reasonalble wait time especially when you pay a premium? Kind of funny we now have a "pay on demand" option comming up on watch instantly. Borders on conflict of interest. As long as we as a group are willing to pay to watch it on demand they have little incentive to have more copies avalable.

Don't get me wrong. I love my Netflix. I had thought when we started paying extra for blu ray it would mean more avalability, at least comperable to the wait we have for DVD.

BTW this is a rant thread no need for snarky retorts to my rant :) LOL just kidding; ▶ Reply to This

Permalink Reply by ColdOne on March 8, 2009 at 5:58pm: Don't know how they will pull off the "Buy a Copy" feature seeing as the Roku player has no hard drive, so no place to store digital media.

"Buy a Copy" means that you wouldn't have to pay an additional fee every time you stream it.; ▶ Reply to This

Permalink Reply by Alan-Not So Nice Not So Helpful on March 8, 2009 at 11:21pm: Simply mail a movie back on Friday, Netflix receives it on Monday and sends out Tuesdays New Releases... Make sure you have that really wanted "new release" at the top of your queue NLT Sunday...

Unless your local hub is one of the test hubs like mine and sends out discs on Saturdays. In that case, just mail a movie back on the Saturday before the new release is to come out and you should be fairly guaranteed at getting the new release come Tuesday.; ▶ Reply to This

Permalink Reply by Knaldskalle on March 8, 2009 at 6:49pm: Kind of funny we now have a "pay on demand" option comming up on watch instantly. Borders on conflict of interest.

You're confusing Amazon VOD on the Roku Box with Netflix Instant Watch (also on the Roku). The two have nothing to do with each other, other than the shared hardware, the Roku Box. If you choose to "pay on demand" the money goes to Amazon, not Netflix. How is that a conflict of interest?

As long as we as a group are willing to pay to watch it on demand they have little incentive to have more copies avalable.

I think it's the other way around. If Amazon VOD can "outcompete" you queue, why should you want to remain a member of Netflix?; ▶ Reply to This

Permalink Reply by Lester on March 8, 2009 at 5:20pm: I think that this is a reasonable complaint. I don't have Blu-ray, but I have friends who do and are annoyed about paying more and still waiting for a long time, more than DVDs, for Blu-rays.

I believe Adrian posted something about there being more demand for Blu-ray after the holidays than NF expected, so perhaps there will be an improvement. No one will ever get ever new release, but I suspect it may improve to the level of DVDs.; ▶ Reply to This

Permalink Reply by ColdOne on March 8, 2009 at 6:06pm: The $1 fee is not a guarantee of anything. Netflix is constantly adjusting their purchases to adjust for changing demand and changing costs, but there is no implicit or explicit promise that blu-ray discs will be available as quickly as DVDs. Perhaps that is the target, but it may be that even with the extra buck that the math works out that they can't afford to do so.

So it's just as "reasonable" to expect BDs to have the same wait as it is "reasonable" to expect DVDs to have no longer than, arbitrarily, a one month wait. That is, it's up to the customer to decide what they want to pay for, and up to Netflix what they want to offer. If there's isn't an overlap then the two shouldn't be doing business together.

Netflix could certainly manipulate expectations better, if they chose to, but that won't change the underlying economics.; ▶ Reply to This

Permalink Reply by Lester on March 8, 2009 at 6:45pm: WTF, of course, there's not issue of a guarantee or any promise, explicit or implied. And of course, it's up to the consumer, duh. From what know second hand, and from very reasonable friends who like NF and will not quit over this issue, they feel like disappointed that with extra buck the Blu-ray the wait times are still poor. This a reasonable comment, and as I said, Adrian commented on this.

There's no issue here. Unlike most of the complaints, this is reasonable, but it shouldn't be a deal breaker. And NF is aware of it.; ▶ Reply to This

Permalink Reply by ColdOne on March 8, 2009 at 9:49pm: Jeez Lester, don't take it so personally. Your stated opinion was ambiguous, so I added my own and tried to make the situation a little clearer.

I'm agreeing with you if you're saying that it's reasonable for people to be confused and think they're not getting their money's worth (ignorant perhaps, but reasonable). As I said, those people have every right to walk away from their memberships if they're not happy.

However, I disagree if your post means that Netflix is not acting reasonably and that customers have the right to demand that Netflix perform to some preconceived delivery schedule that the consumer has manufactured out of nothingness. I figured that's probably not what you're saying, but your post was not clear and many who do believe that Netflix "owes" them new releases in a specific time frame would certainly view your post as supporting them.

WTF, of course, there's not issue of a guarantee or any promise, explicit or implied.

I suggest you address this "WTF" to those who actually do believe there is such a guarantee, as there are plenty of them, rather than the guy who pointed out what should be obvious, but apparently isn't.; ▶ Reply to This

Permalink Reply by kerry on March 8, 2009 at 7:32pm: Thanks for the clarification I thought Netflix and Amazon were working together on this.

WOW never dreamt my comments about my expectations would bring on lessons best left for the MBA seminars :) They are providing a service and based on the excellent job they are doing in most areas thought my comment in the rant section was appropriate.; ▶ Reply to This

Permalink Reply by Knaldskalle on March 8, 2009 at 7:39pm: You really must be new around here... These discussions always end like this. Except when they turn silly.; ▶ Reply to This

Permalink Reply by Lester on March 8, 2009 at 7:54pm: As I said, I didn't have any problem with your comment about Blu-ray. If you want to hang around here a bit, I'd suggest you get and avater.; ▶ Reply to This