A Netflix Community

I have been on Netflix a while about a year, though I have had to stop and start my subscription twice for personal reasons so my profile looks like I'm new. I love much Netflix but the reviews are falling into a terrible trend. Every page I look at is flooded with reviews flagged with *Spoiler* Alerts. It is sloppy annoying and usually they are wrong. WHAT is going on with that. Look at the top 7 reviews here:
http://www.netflix.com/Movie/RocknRolla/70098900?dmode=CUSTOMERREVI...

or here:
http://www.netflix.com/Movie/Death_Race/70098610?trkid=222336

or here:
http://www.netflix.com/Movie/Lost_Season_4/70065931?trkid=222336

I would never rent any of these cuz I could never read far enough to find a review that wasn't flagged. but none of these actually have spoilers. The Community Features are great but the community seems to be falling apart. There are another 100 pages that look like this and it is bad for everyone.

Someone needs to fix this!
YIKES!

baffled,
Mis. T

Tags: complaints, problems, rants, reviews, spoilers

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RJP, my comments were a bit snyed because I know there is someone capable of cleaning up the site it is just irritating that we can not gain access to anyone who gets things done. I too have edited any reviews that needed it but since 2001 I have never actually written a spoiler review. still the words "in the end" may have been mis-interpreted. So I did edits but Netflix still re-fuses to find a way to get them removed AND more and more of my reviews (yours probably too) are dropping off the at a glance page. Customer Service who don't always tell the truth, claim those are victim of the "Report objectionable content or language" content flags. WHAAT? this is absurd but I too aim for the high road. Unfortunately it won't be long until not one of your reviews or mine show on the movie page and then what value is all the effort to the site at large? anyway ... venting over =) onward and upward or in the words of Lewis Robinson, Keep Moving Forward. =)

Cheers Friend!
-Matt

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Let's add another feature! :D

The ability to vote AGAINST 'spoiler' or maybe even 'not helpful' ratings.

That should work for a few months, or at least until the juveniles figure out some other way to "play" with the system. Personally, I think they just need to get away from the computer more often.

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No new option is necessary, voting "Helpful" should mitigate 'Spoiler' votes.

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True Coldeone, but it still doesn't lessen the affect of the big red warning "Do Not Read This Review" aka "Spoiler" so ... maybe JDoors has a point. A "Is this review a Spoiler" yes - no button might work to keep Netflix out of the need to monitor it. of course that would require some coding and simply allowing the Customer service reps the authority to remove the unsightly errors would seem a much quicker resolution to the issue. In anycase. Thanks for you input friend. You are right, to some small degree the Helpful vote mitigates the damage done by the spoiler trolls even if its not a long term solution.
Cheers Friend!
-Matt

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The spoiler alert should only be displayed when a certain percentage of taggers have marked it as being a spoiler, not an absolute number. So, say, if 3 out of 20 have marked it a spoiler it might get the warning, but if another 10 come along to mark the review helpful then the warning will go away.

I'm not saying that's how it's coded now, but there is no need to add more options which might confuse or paralyze reviewers.

Another option would be to have members check up on all the tags applied to reviews by all members so that malicious (or just plain stupid) taggers have their privileges removed. I'd hate to be the one to have to explain this meta-meta-review process to the masses, however.

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I realize that you'd lose all of your already 'helpfuls' but to get rid of my mismarked ones, I just deleted it and resubmitted. Hopefully your friends will help get that remarked, but it's the only way I can think of to start over clean and spoiler-notice free.

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A good solution, unfortunate as it may be that it's come to this. : (

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I guess if you're satisfied with "Really Helpful Spoiler" reviews it would.

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Not at all. By my definition a "Helpful" review cannot be a spoiler, so a clever algorithm would factor that in to whether or not to display the spoiler warning.

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I agree. Spoiler means not helpful and everyone I know feels the same. Phatz told me one time that his guess (once these bad tags came up) was that there was at least 30% more Not Helpful marking on the review from then on. Obviously the gang who is tagging up all the new releases with their spoiler graffiti knows this.

ColdOne I don't know what line of work you in honey, but boy you oughtta program for Netflix!! :) hee hee. your idea for a more clever algorithm is BRILLIANT! my little brain bows to you.

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Spoiler alerts are for the namby-pamby's who can even watch a trailer because it might give away something.
Helpfuls are for reviews that helped me decided if a movie was worth watching.
For me, spoilers and helpfuls usually intersect. The bulk of my dozen or so times I have pressed the spoiler alert I have also clicked the helpful button. But then I've often reread books, seen a movie more than once, seen replays of classic sporting events.

The one or two "not helpful"/"spoiler alert" combos have been something of the ilk of a review consisting of only "The butler did it."

OTOH, for those who don't think something has a spoiler because they can't find the spoiler, then a "not a spoiler" button should suffice. I'd think 2 "not a spoiler" might cancel 1 "spoiler alert."

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You're just a fountain of wisdom, aren't ya?

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