You've got issues? Netflix (hopefully) will have solutions! (Not-Fixed: 27 / Updated: 1) (Fixed/N/A WI: 6)
Have an issue or problem with a title that is not playing properly? Then let us know and the titles will be passed on to Netflix, through our very own Adrian. Post the titles to this thread, and it will be added to form a list.
Thank you Adrian!!!
Please post the following:
1. Name of title
2. link (If you know how to hyperlink, then you can combine steps 1 & 2.)
3. Issue
4. Date
1. Starz Inside: The Pixar Story Continues (2008)
Issue: Fuzzy
As of: 10/4/08
2. Ratatouille (2007)
Issue: Really Fuzzy
As of: 10/4/08
3. Pirates of the Caribbean: At World's End (2007)
Issue: Fuzzy and Pixelated
As of: 10/4/08
4. Duck, You Sucker (1971)
Issue: Pretty fuzzy in full screen mode.
As of: 10/4/08
5. Bryce Canyon and Zion National Parks (1992)
Issue: There is no narration to this IW version.
As of: 10/8/08
---UPDATE: 10/31/08 - Still no narration.
6. The Protector (2005)
Issue: Blurry in windowed & full screen.
As of: 10/13/08
7. - Fixed. (see bottom of page)
8. Killer Elite (1975)
Issue: Too Blurry , Won't go past the first circle.
As of: 10/17/08
9. Lynch (2007)
Issue: After 19 minutes it stops. There's a semi-fix, that if it's fast forwarded a little, it will continue.
As of: 10/22/08
10. The Last of the Mohicans (1992)
Issue:Very blurry
As of: 10/26/08
11. Savage Abduction (1972)
Issue:First 16 minutes of this movie are missing.
As of: 10/27/08
12. Sleepless in Seattle (1993)
Issue:Sound lags behind video. Video is poor quality.
As of: 11/3/08
13. Storytelling (2001)
Issue: The sex scene between the young white student and large black teacher is censored, however the sex scene between the same girl and the guy with cerebral palsy is not.
As of: 11/23/08
14. Fear of a Black Hat (1994)
Issue: The entire film is not just bleeped, little censor icons cover up peoples lips and gestures as they bleep. Some words such as "ass" and "bitch" are not. More information here.
As of: 11/23/08
15. Time of the Wolf (2003)
Issue: Only plays at 1 star. My Roku is forced to play 4 star when available.
As of: 11/27/08
16. Daddy Day Camp (2007)
Issue: at about 1 hour and 8 minutes the audio cuts out and crucial dialog is missed leaving the viewer in lack of know what was said More information here.
As of: 11/28/08
17. Still, We Believe: The Boston Red Sox Movie (2004)
Issue:Does not have sound when played on the Xbox 360. The movie does have sound when played on the PC.
As of: 11/30/08
18. Mars Attacks! (1996)
Issue:Low Quality/Fuzzy @ 4bars (Looks like a bad VHS)
As of: 11/30/08
19. Das Boot (1981)
Issue:subtitles are off the screen and cannot be read. Attempts to resize do not improve the issue. This issue is on the nxe xbox stream and live on pc/mac.... ~ movie cannot be watched unless you speak german...
As of: 12/1/08
20. Hero Wanted (2008)
Issue: on my Roku player tonight and twoards the end the last 8 mins of the movie it had to load the movie again and when it started playing again their was no sound.
As of: 1/6/09
21. Graveyard of Horror (1971)
Issue: Audio is way out of sync. At least 2-3 minutes behind the picture.
As of: 1/8/09
22. Vantage Point (2007)
Issue: won't go past 2 circles
As of: 1/9/09
23. Navy Seals (1990)
Issue: Audio/Video out of sync after about 18 min. in.
As of: 1/9/09
24. Southland Tales (2006)
Issue: won't go past 2 circles
As of: 1/10/09
25. The Lives of Others (2007)
Issue: Missing lots of subtitles, apparently at random.
As of: 1/11/09
26. Liar Liar (1997)
Issue: When I play the movie through my roku player the audio is way off from the video witch makes the movie unwatchable. Through the computer is fine
As of: 1/12/ 09
27. The Ballad of Cable Hogue (1970)
Issue: is listed on the website as 2.35:1, but the IW version 4:3 / there's not a high quality stream available. Only 3 out of 4.
As of: 1/13/09
28.
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40.
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Fixed/N/A WI titles listed: (6 Titles)
The Pixar Story (2007)
Issue: Fuzzy
As of: 10/4/08
---UPDATE: This title now have a 2200 kbps stream
Holy Smoke (2000) Issue: Really Fuzzy As of: 10/4/08 ---UPDATE: 11/30/08- Title is now only avail to Add.
Porky's / Porky's 2: Double Feature (1982) Issue: is fuzzy. (Also, the original Porky's is not included in this supposed double feature.) As of: 10/5/08 ---UPDATE: 10/7/08- Title is now Unavailable.(There's another Porky's - Porky's 3 - Update: 10/12/08 - - Title is also, now Unavailable.)
Forever Mine (1999)
Issue: is fuzzy. (The only stream option available is 500 kbps.)
As of: 10/5/08
---UPDATE: 11/30/08 - Save only
Dances With Wolves (1990)
Issue: Movie's only playback bitrate is 500kbs no other playback option is available. This makes the playback look grainy. Subtitles for the native americans is somewhat fuzzy most likely due to the playback bitrate being so low and having no options for choosing a higher bitrate.
As of: 10/8/08
---UPDATE: 11/30/08 - Add is only avail.
FIXED ---- 12. Popcorn (1991) Issue: It plays for about 4 minutes and then freezes. As of: 10/15/08 ---UPDATE: 11/8/08 - It plays fine!!
Thank you Adrian!!!
Please post the following:
1. Name of title
2. link (If you know how to hyperlink, then you can combine steps 1 & 2.)
3. Issue
4. Date
1. Starz Inside: The Pixar Story Continues (2008)
Issue: Fuzzy
As of: 10/4/08
2. Ratatouille (2007)
Issue: Really Fuzzy
As of: 10/4/08
3. Pirates of the Caribbean: At World's End (2007)
Issue: Fuzzy and Pixelated
As of: 10/4/08
4. Duck, You Sucker (1971)
Issue: Pretty fuzzy in full screen mode.
As of: 10/4/08
5. Bryce Canyon and Zion National Parks (1992)
Issue: There is no narration to this IW version.
As of: 10/8/08
---UPDATE: 10/31/08 - Still no narration.
6. The Protector (2005)
Issue: Blurry in windowed & full screen.
As of: 10/13/08
8. Killer Elite (1975)
Issue: Too Blurry , Won't go past the first circle.
As of: 10/17/08
9. Lynch (2007)
Issue: After 19 minutes it stops. There's a semi-fix, that if it's fast forwarded a little, it will continue.
As of: 10/22/08
10. The Last of the Mohicans (1992)
Issue:Very blurry
As of: 10/26/08
11. Savage Abduction (1972)
Issue:First 16 minutes of this movie are missing.
As of: 10/27/08
12. Sleepless in Seattle (1993)
Issue:Sound lags behind video. Video is poor quality.
As of: 11/3/08
13. Storytelling (2001)
Issue: The sex scene between the young white student and large black teacher is censored, however the sex scene between the same girl and the guy with cerebral palsy is not.
As of: 11/23/08
14. Fear of a Black Hat (1994)
Issue: The entire film is not just bleeped, little censor icons cover up peoples lips and gestures as they bleep. Some words such as "ass" and "bitch" are not. More information here.
As of: 11/23/08
15. Time of the Wolf (2003)
Issue: Only plays at 1 star. My Roku is forced to play 4 star when available.
As of: 11/27/08
16. Daddy Day Camp (2007)
Issue: at about 1 hour and 8 minutes the audio cuts out and crucial dialog is missed leaving the viewer in lack of know what was said More information here.
As of: 11/28/08
17. Still, We Believe: The Boston Red Sox Movie (2004)
Issue:Does not have sound when played on the Xbox 360. The movie does have sound when played on the PC.
As of: 11/30/08
18. Mars Attacks! (1996)
Issue:Low Quality/Fuzzy @ 4bars (Looks like a bad VHS)
As of: 11/30/08
19. Das Boot (1981)
Issue:subtitles are off the screen and cannot be read. Attempts to resize do not improve the issue. This issue is on the nxe xbox stream and live on pc/mac.... ~ movie cannot be watched unless you speak german...
As of: 12/1/08
20. Hero Wanted (2008)
Issue: on my Roku player tonight and twoards the end the last 8 mins of the movie it had to load the movie again and when it started playing again their was no sound.
As of: 1/6/09
21. Graveyard of Horror (1971)
Issue: Audio is way out of sync. At least 2-3 minutes behind the picture.
As of: 1/8/09
22. Vantage Point (2007)
Issue: won't go past 2 circles
As of: 1/9/09
23. Navy Seals (1990)
Issue: Audio/Video out of sync after about 18 min. in.
As of: 1/9/09
24. Southland Tales (2006)
Issue: won't go past 2 circles
As of: 1/10/09
25. The Lives of Others (2007)
Issue: Missing lots of subtitles, apparently at random.
As of: 1/11/09
26. Liar Liar (1997)
Issue: When I play the movie through my roku player the audio is way off from the video witch makes the movie unwatchable. Through the computer is fine
As of: 1/12/ 09
27. The Ballad of Cable Hogue (1970)
Issue: is listed on the website as 2.35:1, but the IW version 4:3 / there's not a high quality stream available. Only 3 out of 4.
As of: 1/13/09
28.
Issue:
As of:
29.
Issue:
As of:
30.
Issue:
As of:
31.
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32.
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33.
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34.
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35.
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36.
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As of:
37.
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As of:
38.
Issue:
As of:
39.
Issue:
As of:
40.
Issue:
As of:
Fixed/N/A WI titles listed: (6 Titles)
The Pixar Story (2007)
Issue: Fuzzy
As of: 10/4/08
---UPDATE: This title now have a 2200 kbps stream
Holy Smoke (2000) Issue: Really Fuzzy As of: 10/4/08 ---UPDATE: 11/30/08- Title is now only avail to Add.
Porky's / Porky's 2: Double Feature (1982) Issue: is fuzzy. (Also, the original Porky's is not included in this supposed double feature.) As of: 10/5/08 ---UPDATE: 10/7/08- Title is now Unavailable.(There's another Porky's - Porky's 3 - Update: 10/12/08 - - Title is also, now Unavailable.)
Forever Mine (1999)
Issue: is fuzzy. (The only stream option available is 500 kbps.)
As of: 10/5/08
---UPDATE: 11/30/08 - Save only
Dances With Wolves (1990)
Issue: Movie's only playback bitrate is 500kbs no other playback option is available. This makes the playback look grainy. Subtitles for the native americans is somewhat fuzzy most likely due to the playback bitrate being so low and having no options for choosing a higher bitrate.
As of: 10/8/08
---UPDATE: 11/30/08 - Add is only avail.
FIXED ---- 12. Popcorn (1991) Issue: It plays for about 4 minutes and then freezes. As of: 10/15/08 ---UPDATE: 11/8/08 - It plays fine!!
Tags: customer service, starz
Replies to This Discussion
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Permalink Reply by wowwee123 on -
Added.
General note: Another way to post is by combining #1, 2 & 3, by putting the title with the year instead of the word "Link".
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Permalink Reply by Adrian on -
Todays news about the Silverlight based player for PC and Mac explains part of the reason why its taking a while to get all the Starz encodes the way we want them. Starz added 2500 movies to the catalog, we got 1000 of them done for the launch. For Silverlight, the entire catalog of 12000+ movies needs to be re-encoded in a different format at various bit rates. Your valuable feedback on encodes that should be better is appreciated.
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Permalink Reply by shaun3000 on -
Sleepless in Seattle
1993
http://www.netflix.com/Movie/Sleepless_in_Seattle/973331?trkid=2223...
Sound lags behind video. Video is poor quality.
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Permalink Reply by C47 on -
Storytelling (2001)
The sex scene between the young white student and large black teacher is censored, however the sex scene between the same girl and the guy with cerebral palsy is not.
Fear of a Black Hat (1994)
The entire film is not just bleeped, little censor icons cover up peoples lips and gestures as they bleep. Some words such as "ass" and "bitch" are not. The movie is a "mockumentary" of a fictitious Rap group, NWH, so you can imagine how often the bleeps occur.
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Permalink Reply by Leucosia on -
http://www.netflix.com/Movie/Time_of_the_Wolf/60036224?trkid=222336...
Issue: Only plays at 1 star. My Roku is forced to play 4 star when available.
As of: Nov 27
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Permalink Reply by MachZero on -
Daddy Day Camp
Seeing as it expires on dec 3rd 2008 its probably to late to matter, but at about 1 hour and 8 minutes the audio cuts out and crucial dialog is missed leaving the viewer in lack of know what was said. even though the movie resolves I felt I missed out on an important small bit to the resolution of the movie.
Also it appears a post I thought I made about The Adams Family Vol 1 isn't here. When I watched it a couple weeks back some of the episodes that played were not the episodes described. With closer inspection it was discovered that at least a couple were just switched with each other while one episode was actually missing from being playable because it was a duplicate. I'd have to go back and check all of them to detail it but reading the synopsis before watching a short amount of the beginning of the episodes will arrive at what ones are wrong and which one is missing due to the duplicate. Unless it has been fixed since I watched them. If that is the case then I will want to watch the one that was missing.
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Permalink Reply by wowwee123 on
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Added. Since titles can have their expiration date removed, or put back on to watch again at a later date, it might need to be fixed at that point. Also, it's good for those in charge to be aware.
I'm not sure what you're referring to regarding the Addams Family.
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Permalink Reply by adawg on
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that's probably the most articulate and heart-felt thing ever committed to print about "daddy day camp". It sucks to be robbed of the resolution of movies. Until they fix this issue with Daddy Day Camp, you'll have to roam this earth as a vacant husk, suspended in anticipation to learn if Charlie ever earns a few lessons about wilderness, survival and forgiveness.
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Permalink Reply by Dioskilos on
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The Boston Red Sox Movie (aka Still, We Believe: The Boston Red Sox Movie)
Does not have sound when played on the Xbox 360. The movie does have sound when played on the PC.
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