You've got issues? Netflix (hopefully) will have solutions! (Not-Fixed: 27 / Updated: 1) (Fixed/N/A WI: 6)
Have an issue or problem with a title that is not playing properly? Then let us know and the titles will be passed on to Netflix, through our very own Adrian. Post the titles to this thread, and it will be added to form a list.
Thank you Adrian!!!
Please post the following:
1. Name of title
2. link (If you know how to hyperlink, then you can combine steps 1 & 2.)
3. Issue
4. Date
1. Starz Inside: The Pixar Story Continues (2008)
Issue: Fuzzy
As of: 10/4/08
2. Ratatouille (2007)
Issue: Really Fuzzy
As of: 10/4/08
3. Pirates of the Caribbean: At World's End (2007)
Issue: Fuzzy and Pixelated
As of: 10/4/08
4. Duck, You Sucker (1971)
Issue: Pretty fuzzy in full screen mode.
As of: 10/4/08
5. Bryce Canyon and Zion National Parks (1992)
Issue: There is no narration to this IW version.
As of: 10/8/08
---UPDATE: 10/31/08 - Still no narration.
6. The Protector (2005)
Issue: Blurry in windowed & full screen.
As of: 10/13/08
7. - Fixed. (see bottom of page)
8. Killer Elite (1975)
Issue: Too Blurry , Won't go past the first circle.
As of: 10/17/08
9. Lynch (2007)
Issue: After 19 minutes it stops. There's a semi-fix, that if it's fast forwarded a little, it will continue.
As of: 10/22/08
10. The Last of the Mohicans (1992)
Issue:Very blurry
As of: 10/26/08
11. Savage Abduction (1972)
Issue:First 16 minutes of this movie are missing.
As of: 10/27/08
12. Sleepless in Seattle (1993)
Issue:Sound lags behind video. Video is poor quality.
As of: 11/3/08
13. Storytelling (2001)
Issue: The sex scene between the young white student and large black teacher is censored, however the sex scene between the same girl and the guy with cerebral palsy is not.
As of: 11/23/08
14. Fear of a Black Hat (1994)
Issue: The entire film is not just bleeped, little censor icons cover up peoples lips and gestures as they bleep. Some words such as "ass" and "bitch" are not. More information here.
As of: 11/23/08
15. Time of the Wolf (2003)
Issue: Only plays at 1 star. My Roku is forced to play 4 star when available.
As of: 11/27/08
16. Daddy Day Camp (2007)
Issue: at about 1 hour and 8 minutes the audio cuts out and crucial dialog is missed leaving the viewer in lack of know what was said More information here.
As of: 11/28/08
17. Still, We Believe: The Boston Red Sox Movie (2004)
Issue:Does not have sound when played on the Xbox 360. The movie does have sound when played on the PC.
As of: 11/30/08
18. Mars Attacks! (1996)
Issue:Low Quality/Fuzzy @ 4bars (Looks like a bad VHS)
As of: 11/30/08
19. Das Boot (1981)
Issue:subtitles are off the screen and cannot be read. Attempts to resize do not improve the issue. This issue is on the nxe xbox stream and live on pc/mac.... ~ movie cannot be watched unless you speak german...
As of: 12/1/08
20. Hero Wanted (2008)
Issue: on my Roku player tonight and twoards the end the last 8 mins of the movie it had to load the movie again and when it started playing again their was no sound.
As of: 1/6/09
21. Graveyard of Horror (1971)
Issue: Audio is way out of sync. At least 2-3 minutes behind the picture.
As of: 1/8/09
22. Vantage Point (2007)
Issue: won't go past 2 circles
As of: 1/9/09
23. Navy Seals (1990)
Issue: Audio/Video out of sync after about 18 min. in.
As of: 1/9/09
24. Southland Tales (2006)
Issue: won't go past 2 circles
As of: 1/10/09
25. The Lives of Others (2007)
Issue: Missing lots of subtitles, apparently at random.
As of: 1/11/09
26. Liar Liar (1997)
Issue: When I play the movie through my roku player the audio is way off from the video witch makes the movie unwatchable. Through the computer is fine
As of: 1/12/ 09
27. The Ballad of Cable Hogue (1970)
Issue: is listed on the website as 2.35:1, but the IW version 4:3 / there's not a high quality stream available. Only 3 out of 4.
As of: 1/13/09
28.
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40.
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Fixed/N/A WI titles listed: (6 Titles)
The Pixar Story (2007)
Issue: Fuzzy
As of: 10/4/08
---UPDATE: This title now have a 2200 kbps stream
Holy Smoke (2000) Issue: Really Fuzzy As of: 10/4/08 ---UPDATE: 11/30/08- Title is now only avail to Add.
Porky's / Porky's 2: Double Feature (1982) Issue: is fuzzy. (Also, the original Porky's is not included in this supposed double feature.) As of: 10/5/08 ---UPDATE: 10/7/08- Title is now Unavailable.(There's another Porky's - Porky's 3 - Update: 10/12/08 - - Title is also, now Unavailable.)
Forever Mine (1999)
Issue: is fuzzy. (The only stream option available is 500 kbps.)
As of: 10/5/08
---UPDATE: 11/30/08 - Save only
Dances With Wolves (1990)
Issue: Movie's only playback bitrate is 500kbs no other playback option is available. This makes the playback look grainy. Subtitles for the native americans is somewhat fuzzy most likely due to the playback bitrate being so low and having no options for choosing a higher bitrate.
As of: 10/8/08
---UPDATE: 11/30/08 - Add is only avail.
FIXED ---- 12. Popcorn (1991) Issue: It plays for about 4 minutes and then freezes. As of: 10/15/08 ---UPDATE: 11/8/08 - It plays fine!!
Thank you Adrian!!!
Please post the following:
1. Name of title
2. link (If you know how to hyperlink, then you can combine steps 1 & 2.)
3. Issue
4. Date
1. Starz Inside: The Pixar Story Continues (2008)
Issue: Fuzzy
As of: 10/4/08
2. Ratatouille (2007)
Issue: Really Fuzzy
As of: 10/4/08
3. Pirates of the Caribbean: At World's End (2007)
Issue: Fuzzy and Pixelated
As of: 10/4/08
4. Duck, You Sucker (1971)
Issue: Pretty fuzzy in full screen mode.
As of: 10/4/08
5. Bryce Canyon and Zion National Parks (1992)
Issue: There is no narration to this IW version.
As of: 10/8/08
---UPDATE: 10/31/08 - Still no narration.
6. The Protector (2005)
Issue: Blurry in windowed & full screen.
As of: 10/13/08
8. Killer Elite (1975)
Issue: Too Blurry , Won't go past the first circle.
As of: 10/17/08
9. Lynch (2007)
Issue: After 19 minutes it stops. There's a semi-fix, that if it's fast forwarded a little, it will continue.
As of: 10/22/08
10. The Last of the Mohicans (1992)
Issue:Very blurry
As of: 10/26/08
11. Savage Abduction (1972)
Issue:First 16 minutes of this movie are missing.
As of: 10/27/08
12. Sleepless in Seattle (1993)
Issue:Sound lags behind video. Video is poor quality.
As of: 11/3/08
13. Storytelling (2001)
Issue: The sex scene between the young white student and large black teacher is censored, however the sex scene between the same girl and the guy with cerebral palsy is not.
As of: 11/23/08
14. Fear of a Black Hat (1994)
Issue: The entire film is not just bleeped, little censor icons cover up peoples lips and gestures as they bleep. Some words such as "ass" and "bitch" are not. More information here.
As of: 11/23/08
15. Time of the Wolf (2003)
Issue: Only plays at 1 star. My Roku is forced to play 4 star when available.
As of: 11/27/08
16. Daddy Day Camp (2007)
Issue: at about 1 hour and 8 minutes the audio cuts out and crucial dialog is missed leaving the viewer in lack of know what was said More information here.
As of: 11/28/08
17. Still, We Believe: The Boston Red Sox Movie (2004)
Issue:Does not have sound when played on the Xbox 360. The movie does have sound when played on the PC.
As of: 11/30/08
18. Mars Attacks! (1996)
Issue:Low Quality/Fuzzy @ 4bars (Looks like a bad VHS)
As of: 11/30/08
19. Das Boot (1981)
Issue:subtitles are off the screen and cannot be read. Attempts to resize do not improve the issue. This issue is on the nxe xbox stream and live on pc/mac.... ~ movie cannot be watched unless you speak german...
As of: 12/1/08
20. Hero Wanted (2008)
Issue: on my Roku player tonight and twoards the end the last 8 mins of the movie it had to load the movie again and when it started playing again their was no sound.
As of: 1/6/09
21. Graveyard of Horror (1971)
Issue: Audio is way out of sync. At least 2-3 minutes behind the picture.
As of: 1/8/09
22. Vantage Point (2007)
Issue: won't go past 2 circles
As of: 1/9/09
23. Navy Seals (1990)
Issue: Audio/Video out of sync after about 18 min. in.
As of: 1/9/09
24. Southland Tales (2006)
Issue: won't go past 2 circles
As of: 1/10/09
25. The Lives of Others (2007)
Issue: Missing lots of subtitles, apparently at random.
As of: 1/11/09
26. Liar Liar (1997)
Issue: When I play the movie through my roku player the audio is way off from the video witch makes the movie unwatchable. Through the computer is fine
As of: 1/12/ 09
27. The Ballad of Cable Hogue (1970)
Issue: is listed on the website as 2.35:1, but the IW version 4:3 / there's not a high quality stream available. Only 3 out of 4.
As of: 1/13/09
28.
Issue:
As of:
29.
Issue:
As of:
30.
Issue:
As of:
31.
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32.
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33.
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34.
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35.
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36.
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As of:
37.
Issue:
As of:
38.
Issue:
As of:
39.
Issue:
As of:
40.
Issue:
As of:
Fixed/N/A WI titles listed: (6 Titles)
The Pixar Story (2007)
Issue: Fuzzy
As of: 10/4/08
---UPDATE: This title now have a 2200 kbps stream
Holy Smoke (2000) Issue: Really Fuzzy As of: 10/4/08 ---UPDATE: 11/30/08- Title is now only avail to Add.
Porky's / Porky's 2: Double Feature (1982) Issue: is fuzzy. (Also, the original Porky's is not included in this supposed double feature.) As of: 10/5/08 ---UPDATE: 10/7/08- Title is now Unavailable.(There's another Porky's - Porky's 3 - Update: 10/12/08 - - Title is also, now Unavailable.)
Forever Mine (1999)
Issue: is fuzzy. (The only stream option available is 500 kbps.)
As of: 10/5/08
---UPDATE: 11/30/08 - Save only
Dances With Wolves (1990)
Issue: Movie's only playback bitrate is 500kbs no other playback option is available. This makes the playback look grainy. Subtitles for the native americans is somewhat fuzzy most likely due to the playback bitrate being so low and having no options for choosing a higher bitrate.
As of: 10/8/08
---UPDATE: 11/30/08 - Add is only avail.
FIXED ---- 12. Popcorn (1991) Issue: It plays for about 4 minutes and then freezes. As of: 10/15/08 ---UPDATE: 11/8/08 - It plays fine!!
Tags: customer service, starz
Replies to This Discussion
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Permalink Reply by wowwee123 on -
https://www.netflix.com/WiViewingActivity - link here to report it.
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Permalink Reply by Tecmo SB Guy on -
Thanks. Just reported it.
I had thought you wanted us to report it here in this thread and on that page because that page doesn't really let you say more specifically what the problem is. It just lets you check mark stuff.
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Permalink Reply by wowwee123 on
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However, I'm not updating it as there is a way to notify. Also, you may want to call CS with your suggestions. I've done that numerous times.
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Permalink Reply by Steve B on -
Pusher
Problem: Bottom 50% of subtitles are cut off, making it burdensome to read. Problem exists when playing the movie on my LG BD-390 player (seems to be based off Roku player); when I play on the net, full image is visible. The only way to get the full image to appear on my system is to set the resolution on the player's menu to 480p, choose 4x3 (letterbox) mode, then there is enough space above & below to see the image.
I measured the image, and the problem appears to be that the aspect ratio of the movie is 16x9.67, so the .67 is being trimmed off the top & bottom of the picture; the scalar on the player needs to expand the image such that there will be some black bars on the left & right in order to preserve all the vertical image.
As of: 10/19/2009
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Permalink Reply by wowwee123 on
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Welcome to the group!
Have you contacted Netflix about this? Do you know how to notify netflix about titles that you've recently watched/rented?
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Permalink Reply by Spindaddydad on -
The title Google Me freezes at the 20:25 frame. I tested on both Roku and computer streams. It hits that frame and jumps back to the main menu.
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Permalink Reply by wowwee123 on
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Have you contacted NF by reporting the problem?
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Permalink Reply by Spindaddydad on
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yes, and interestingly, I received the typical quality check survey that I always receive after FINISHING an IW title... even though it never finished. I indicated the problem there as well.
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