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Remote Control
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  • Portland, OR
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That's correct - there's no Java on the Netflix website. Javascript, yes. Lots of Javascript. More Javascript than you can shake a stick at. And it's pretty easy to shake a stick.
November 9
Non-HD Netflix streaming content is displayed in 480p. HD content is displayed in 720p. On a side not, we're finding that some people do not have 720p checked in their PS3 display resolutions and can't view 720p content because of it. Make sure 7...
November 6
Hi all, Netflix official update on this - we're now displaying expiration dates a week in advance of the expiration date. It used to be longer. The reason for the change is it's a lot more accurate what's actually expiring at 7 days out. We were...
November 4
I know that watching video of people flipping the discs over in about a half a second doesn't inspire a lot of confidence in the QC process if you can't see the whole picture. I've spent a lot of time in our distribution centers and I can tell you...
November 4
You've already been pretty thorough in your testing. It may be a DNS issue. Try using the OpenDNS service (it's free - www.opendns.com) to see if that fixes the issue. Think of it more as a troubleshooting tool than a "fix." OpenDNS is not somethi...
November 4
Which distribution center are you referring to?
November 4
You shouldn't be getting the same disc repeatedly, as long as you're marking it damaged on the website before you return it - and even if you're not, we have a few different QC controls to prevent that. At any rate you can tell if it's the same d...
November 4
November 3

Profile Information

Relationship Status:
Married
Are you a Netflix member?
Yes
Are you a Netflix employee?
b) Currently.
What is your Outward Profile page URL (find yourself on one of your friend's lists, and click back to see yourself)
http://www.netflix.com/StrangerProfile?prid=47063405&lnkctr=you...
A Small Set Of My Favorite Movies
District 9
Fight Club
Children of Men
Mullholland Drive
Donnie Darko
The Hudsucker Proxy
Let the Right One In
What I Snack on in Movie Theaters
Gummy Bears, Jelly Beans
About Me:
Future Pulitzer Prize-winning author. Recovering South Dakotan.

I manage the Netflix customers service presence in social media. You can talk with me and my team on Facebook (http://www.facebook.com/netflix), or through @netflixhelps on Twitter.

Remote Control's Blog

Remote Control

I can has blog?

Pretend there's something interesting here, and I'll pretend it's my blog.

Posted on March 8, 2008 at 1:14pm — 4 Comments

Comment Wall (22 comments)

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At 1:56pm on November 3, 2009, Knaldskalle said…
It was the name of the first terrible novel I wrote.

So you wrote a second terrible novel..?
At 12:44pm on November 3, 2009, Knaldskalle said…
RC, you should change your user name to "The Cavalry". It would sound so much cooler if people where calling for The Cavalry to sort things out and you could reply "Here is The Cavalry". :-)
At 3:47pm on September 25, 2009, Ross S. Cann said…
I would be interested in your thoughts.
Ross
At 1:12pm on June 26, 2009, Drom John said…
A repeat of my from the "unavailable" post:

No stock belongs in saved.
Low stock even if only one copy, belongs in the queue. Maybe as "unavailable," maybe as "Ridiculously long wait," but give us a chance, and let us decide where in our queues it belongs.
At 1:19pm on June 25, 2009, MCWHAMMER said…
Very cool, I have found @NetflixHelps to be very helpful, as the title would suggest! It certainly feels more personal than "Report a Problem", because with that, you have no idea if the problem will ever be fixed (If it's a Watch Instantly issue).

Thanks for the add, nice to have you as a friend.
At 11:41am on June 25, 2009, MCWHAMMER said…
You bet, same as Twitter ;)
At 9:24am on June 26, 2008, Bashful Clam said…
No problem! Glad you accepted.
At 11:18pm on June 24, 2008, wowwee123 said…
Hi, are you interested in having your Ranking # updated in the Members Directory? Please join the Ranking Group and request to have it updated as often as you would like to. Also, take a look at the other parts of the group too, there are many different lists, helpful ideas and more. If you have any questions, feel free to send me a message via my comment wall or ask it here.
At 1:19pm on May 10, 2008, Bodhi Grrl! said…
Hey, I have a Fight Club group. We'd love to have you.
At 12:34pm on April 24, 2008, Robowriter said…
Venture Bros. rock!
 
 

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