Yes, they probably don't if the secondary facility takes the same number of days as the primary. The bonus disc is actually compensation for having to WAIT for a disc sent from a secondary facility.
I just got yet another DVD from San Francisco. I'm guessing that they don't send bonus if they're able to send you from your second-closest shipping facility?
I've been a member for nearly three years now and I've only received two discs that were wrong.
For one of the Harry Potter movies, I received the extras disc rather than the movie, and I received a random disc of Ballykissangel instead of Captain'…
I got the right movie "Pride"! It's been over a month since I saw it. I now feel really bad for those customers who received the swimming movie instead of the British lion movie. It was really good.