Blu-Ray Disk Blowed up in my drive!!! Blowed up real good!

Posted by HDCake on June 19, 2008 at 8:03pm in Complaints, Gripes & Unfocused Rage

Howdy,

So I pop in The Hulk Blu ray disk into my LG multi format blu ray burner/ reader and HD-DVD reader drive. About 5 seconds after I start to access the disk and I hear a pop then crunching sound. I quickly open the drive and the disk is in a bazillion pieces. I've got at least 100 playbacks on that drive with no problems, the orientation of the drive is horizontal so the disc didnt go into the drive cockeyed. I took the drive out of my system, took it apart, blew out every little shard of disk I could find, re installed it and it is working fine. I've built in the order of 2 dozen HTPC's most of them with combo hd-dvd Blu-ray drives and have never come across this before.

I've heard of disks doing this that are damaged and come apart when they start to spin up but have never seen it. Now what will netflix do? Charge me for the disk? Or do I send them back the baggy that the disk is currently resting in?

~HC

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Replies to This Discussion

Permalink Reply by jeldobar on June 19, 2008 at 8:05pm: haha .. send it back in the envelope ... but enter it in as damaged and get a new one.; ▶ Reply to This

Permalink Reply by The Real Levi Johnston on June 19, 2008 at 8:06pm: Put the baggy into one of their postpaid envelopes, include the sleeve it arrived in. I'm sure they've seen it before...; ▶ Reply to This

Permalink Reply by HDCake on June 19, 2008 at 8:13pm: Yup, I've reported it as damanged. I'll send whats left of it back =]; ▶ Reply to This

Permalink Reply by Michael Wood on June 19, 2008 at 8:33pm: I don't think you need to. I have had a disc lost in the mail and they just sent me another after I reported it. They are going to just trash it I'm sure but they will have to pay postage for the return. I would just check and make sure as I have never reported a damaged disc.

I bet that startled you a little bit at least heh. I've had a disc blow up in a drive before but it was a cheap disc and a cheap drive. No loss.; ▶ Reply to This

Permalink Reply by HDCake on June 19, 2008 at 8:40pm: I contacted customer support and they said don't bother sending it back. I was worried it trashed the drive, its not a cheap drive. So far so good, drive is working after taking it apart and cleaning it.

~HD; ▶ Reply to This

Permalink Reply by Aaron on June 19, 2008 at 11:43pm: Odd question but where do you live and how humid was it that day?; ▶ Reply to This

Permalink Reply by HDCake on June 20, 2008 at 10:05am: North County San Diego, not humid, very dry.; ▶ Reply to This

Permalink Reply by 2McAbre on June 20, 2008 at 10:11am: I've had that happen once before to me, though not a movie disk. It was one of those annoying America Online Cd's that used to clog our mailboxes. A little bit of air/ moisture got between the layers during production, the high rate of spin causes the moisture to heat up and expand.

BANG!

Cheaply made, but don't try to tell that to "another" person who likes to post complaints here. According to him all DVDs are manufactured the same, and the only reason that Netflix sends him so many broken disks is because they hate him and want to make his life miserable!; ▶ Reply to This

Permalink Reply by jampony on June 20, 2008 at 4:55pm: Okay, going slightly off topic... did any of you see the MythBusters episode about high speed cd players (in computers) shattering cds? The glee the boys showed when they hooked the player up to a hand drill (that I think they had to MacGyver into rotating faster) and watched the CD explode and rip into their ballistics gel dummy was hysterical. Man, the first season really was the best.; ▶ Reply to This

Permalink Reply by HDCake on June 20, 2008 at 6:50pm: I've seen that one and thought about mentioning it. I'm not kidding when I say it blew up. The smallest piece is the size of a dime. I was pissed thought it destroyed my burner/player.

~HC; ▶ Reply to This

Permalink Reply by AlanTheAntagonizer on June 20, 2008 at 7:37pm: The comic book nerd in me is a little disappointed that not one person responded with "HULK SMASH!!!"; ▶ Reply to This